VEText system transforming VA’s medical scheduling process

Text messaging improves access, reducing thousands of missed appointments

(VA Press Release) WASHINGTON — The U.S. Department of Veterans Affairs (VA) recently launched VEText, a text messaging appointment-reminder system, which to date has helped VA reduce no-show medical visits by more than 100,000.

https://www.va.gov/opa/pressrel/pressrelease.cfm?id=5085

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